I purchased the Platinum Professional Performance straightener at the tune of $249.00 9 months ago. At first the product would pull my hair out on the plates which I thought I would try to live with.
Then it started to come on by itself - making beeping noises. This would happen all times of the day and night. It tripped my electrical breaker more than once.
Thinking this MUST BE A COINCIDENCE - it then began to not only come on - beeping - but would flash from red to white to red and making horrible buzzing noises which resulted in damage to my household electrical system - tripped breaker but damaged the actual receptacle.
In contacting GHD they wish for me to ship at my expense so that they can examine it. REALLY????
I found this is pretty common occurrence and I will be seeking legal council as this sounds like a really nice Class Action.
Review about: Platinum Professional Performance Straightener.
Reason of review: Damaged or defective.
Monetary Loss: $274.
Preferred solution: Let the company propose a solution.
I didn't like:
Poor customer service.